The results of the Skytrax Awards are based on the world’s largest customer satisfaction survey, completed by airport passengers from over 160 countries. Evaluating airports across 39 services and product features, from arrival to departure, passengers are expected to make their own, real, honest choices – underlining the established Skytrax brand as the Passenger Choice Awards. Having held second and third place in its category for the last four years, Budapest Airport’s growing popularity is evident in this year’s results.
In a parting remark, Lammers added: “It is a great honour to accept this award on behalf of Budapest Airport. With over 12 million air travelers helping to decide the end results, this acknowledgement is a tribute to the hard work and support involved in the continuance of high-standards across all departments and staff at our airport.”