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Check-in

When preparing to travel by aircraft, there are a lot of special things to consider which are not relevant for other modes of transport. In order to ensure a comfortable and carefree journey, we have compiled a list of the most important stages preceding your departure and the most important related information.

Check-in | Ticketing | Self check-in | Baggage | Passport control | Transit | Passenger security screening | Basic boarding gates



Checklist

• You are advised to commence check-in at least 2 hours prior to the departure of your flight
• Valid passport (+visa) or personal ID card if traveling to Schengen countries
• Airline ticket or electronic ticket
• Hold baggage: regulations and weight limits vary by airline
• Hand baggage: regulations and weight limits also vary by airline

Check-in


Please check the Terms and conditions of your flight ticket as in case of some airlines all non-EU/EEA citizens must have their travel documents checked and boarding pass stamped at the check in counter of their airline prior to passing through airport security.

Check-in, consisting of ticket validation and hold baggage drop-off, usually commences two hours prior to departure. It is advised to already arrive at the airport by this time at the latest, so as to ensure that you have enough time for all required processes. Check-in counters at Budapest Airport are located in Terminals 2A and 2B on the departure floors. All passengers are required to have their tickets (or electronic tickets) validated at the terminal specified on their tickets. If a passenger takes advantage of the on-line check-in service before leaving for the airport, he/she will nonetheless have to go to the appropriate terminal for the airline, with the printed boarding pass, if there is hold baggage to drop off.

Check-in counter allocation after the opening of the bud:skycourt

Check-in T2A Check-in T2B
Aegean Airlines Aer Lingus
Air France Aeroflot Russian Airlines
Air Malta Air Berlin
Alitalia AirBaltic
Austrian Airlines Belavia
Brussels Airlines British Airways
CSA Czech Airlines Bulgaria Air
Egyptair easyJet
HOP easyJet Switzerland
KLM Royal Dutch Airlines El Al Israel Airlines
LOT Polish Airlines Finnair
Lufthansa Germanwings
Scandinavian Airlines Jet2.com
Swiss International Air Lines Norwegian Air Shuttle
TAP Air Portugal Qatar Airways
Tarom Romanian Air Transport Ryanair
Turkish Airlines Sky Work Airlines
  Transavia Airlines
  UTair Aviation
  Wizz Air

Ticket validation


During ticket validation you will be required to present your airline ticket, a valid passport or other travel document (a personal ID card is sufficient for EEC member states and Schengen countries) and a valid visa, if necessary based on relations with the destination country. You are advised to check the validity of your passport or other travel document and your visa in advance, since you may be barred from traveling in the absence of these.

A number of issues related to your journey may be decided during ticket validation, such as your final seat, the quantity of hand baggage allowed or a potential fee payable in relation to excess baggage. In line with the airline ticket class (economy, business, first class) and depending on certain security regulations and the number of free seats remaining, passengers can chose where they would like to sit. A boarding pass will be received at the time of ticket validation, which specifies the following information: name of passenger, flight number, travel class, boarding gate number, exact time of boarding, passenger’s seat number.

Passengers are required to arrive at the boarding gate by the time indicated on the boarding pass. Passengers may have their bookings deleted if they do not report to the gate at the specified time, or arrive late.

Self check-in


The passengers of some airlines are able to check in on their own at Terminals 2A and 2B, using the touch screens of the self check-in machines provided. Since these machines make check-in significantly faster, easier and more efficient, they have become very popular. Therefore there is ever-increasing demand for them from passengers, who are thus able to select their seats themselves, as well as from airlines.

Currently the passengers of Lufthansa, AUA, SM Brussels, Finnair, AirFrance and most recently of KLM can use the CUSS kiosks, whilst talks are currently ongoing about the use of CUSS with several smaller airlines. Lufthansa relies most heavily on this option (approximately 70%).
Baggage


Baggage is also checked in at the check-in counter. Nowadays all airlines determine their own baggage weight limits allowed per passenger. It is recommended to check the details of this prior to traveling on the website of the given airline. Failure to observe weight limits may result in a fee being payable for excess baggage, the extent of which depends on your destination. A boarding pass will only be issued after this fee has been paid at the customer service office of the given airline or the handling company.
Check-in staff are also in charge of deciding, based on the respective rules of the given airline, whether a certain piece of baggage can qualify as hand baggage and can be taken on board aircraft. Rules relating to hand baggage can also be found on airline websites. If hand baggage is oversized or is too heavy, it will have to be checked in with the rest of your hold baggage. In this case a fee for the excess weight also has to be paid, if the total weight of the unaccepted hand baggage and of the hold baggage exceeds the limit specified.

Passport control


The check-in counter closes 30 minutes (40 minutes for low-cost carriers) prior to the scheduled departure of the flight. Passengers arriving after this time will not be able to check in for the given flight. If you are traveling to a country outside of the Schengen zone, you will need to have your passport or travel document inspected after check-in, for which you should have not only your official document, but also your boarding pass available, since this may also be inspected. If you are traveling between two Schengen countries, and thus “not crossing any borders”, you do not need to undergo a document check.

Passenger security screening


Irrespective of the destination, all passengers and all hand and hold baggage must undergo security screening prior to departure. Passengers’ clothing and hand baggage will be screened after check-in and passport control. Passengers pass through a walk-through metal detector, while hand baggage is screened using an X-ray machine. The aim of this procedure is to prevent any sharp items, weapons, liquids or other materials compromising aviation security from being taken on board aircraft.

Transit

Passengers who have passed through check-in, passport control and security screening and enter the transit area have already left the territory of the given country. As compared to the landside passenger hall, the transit area provides more comfortable and eventful surroundings, since passengers have a choice of numerous restaurants, cafés and a wide selection of shops. Seating is also available in ample numbers at all boarding gates. Therefore, you are advised to spend any waiting time in the transit area. Opportunities are readily available to make phone calls or to exchange currencies. Boarding gates open 30 minutes prior to scheduled departure, with passengers being informed of the commencement of boarding over the loudspeakers. Whilst waiting in the transit area, please check the gate allocated for your flight on the flight information screens, since this may change based on traffic conditions. You should have both your boarding pass and your travel document ready at the time of boarding for final inspection at the gate.

Basic boarding gates


For those travelling via the basic boarding gates (BBG)

About the process:

Pedestrian boarding and disembarkation on the apron has been available since the spring of 2012 and was appreciated by passengers during the warmer period of the year. In view of the winter schedule and the weather conditions customary during this period Budapest Airport constructed a separate, covered, simple waiting facility known as a basic boarding gate or BBG, but this is not the only thing that changed. Please read through the following facts and pieces of advice carefully.

For departing passengers the most important difference to the former boarding procedure is that the official last check of the boarding pass (the actual boarding) has been relocated from the terminal to the newly built BBG facilities. You will also have your baggage assessed once inside the BBG.

For your comfort this winter you will not be allowed to exit the Terminal building towards the BBG until 50 minutes prior to your departure. To help preserve this requirement, new “sluice” electronic gates can be found within the Terminal where you will be asked to scan your boarding card if your flight is listed on the monitor as being ready for boarding. At the electronic gates there is no priority service for eligible passengers which has also been relocated to the BBG. If you have any problems or questions at the electronic gate locations do not hesitate to address our hostess. Once through the electronic gates a properly signed walkway will lead you to your BBG. Once inside your boarding pass will be checked by the airline representative. It is expected that the maximum time you will spend in the BBG will be 30 minutes. Limited Restrooms are available next to the 2A BBG facilities but not in the 2B ones therefore we recommend you to take care of this one last stop from either terminal before passing through the electronic gates. As it is winter, you are encouraged to bring along some warm clothes as the BBG’s offer limited insulation. Once your aircraft is ready for boarding the airline representative and the signs will lead you to your plane for a timely departure

Tips for the use of the basic boarding gates (BBG)

1. On both sides of the terminal /Schengen, non-Schengen/, the first stop on the way to the BBG is the sluice gates installed inside the building, which passengers may pass through 50 minutes prior to the departure of their flight at the earliest. Passage through the sluice gates is possible by having the bar code found on the boarding pass scanned, which passengers perform themselves. To have your boarding pass scanned, please hold the bar code to the sensor on the sluice gate. Please note that the sluice gate is not the boarding gate.

2. The sluice gates are locked 15 minutes prior to departure time. Passengers who arrive at the sluice gates after this time will be denied boarding. They will not be able to proceed to the boarding gate, and will miss the flight.

3. Based on the information featured on the website of the airline in question, passengers must report to the boarding gate on the apron 30 minutes prior to departure at the latest. Should passengers fail to arrive at the designated gate by this time, the ground handling company may delete them from the flight, upon the instructions of the airline.

4. On the Terminal 2A /Schengen/ side, passengers may use the bathroom located outside the building. On the Terminal 2B /non –Schengen/ side, however, bathrooms are only available inside the building, so it is worth stopping there before proceeding to the BBG. Then, it takes approximately 30 minutes (including the walk and the queuing) to reach the aircraft, which passes very quickly.

5. Smoking is strictly prohibited along the entire route to the BBG and from the aircraft to the building, as well as anywhere on the airside /and especially around aircraft.

6. Passengers who have purchased priority boarding can wait in a separate area within the BBG halls, and will be the first to proceed to the aircraft when boarding begins.

7. If passengers arrive late, are denied boarding and are deleted from the flight as a result, staff from the airline’s ground handling partner will escort them back to the terminal building, where, after being escorted out of the transit area, they can rebook their flights and retrieve their hold baggage checked in earlier.

8. Please note that passengers who have VISACHECK printed onto their boarding pass or ticket printed out at home must report to the check-in counter prior to boarding for a document check, irrespective of whether they have any hold baggage or not. If passengers fail to do this and proceed directly to the BBG, they will be sent back to the check-in counter for the document check. In most cases, this does not leave enough time for the passenger to return to the BBG in time for boarding, which means that they will miss the flight.



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